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Malaysian Complaint Management App
At Ysoft Solutions, we are proud to introduce our latest innovation, the Malaysian Complaint Management App. This cutting-edge application is designed to empower Malaysian citizens to voice their concerns and feedback to the government while offering transparency and accountability through a user-friendly and efficient platform.
Key Features:
Complaint Submission: With our app, users can effortlessly submit complaints to the government. Whether it’s issues related to public services, infrastructure, or other matters, our platform streamlines the process.
Photo Attachments: Users can enhance their complaints with visual evidence by attaching photos, providing a comprehensive view of the issue
Complaint Tracking: Transparency is at the core of our app. Users can monitor the status of their complaints in real-time, ensuring they stay informed about the government’s response.
Rating System: We’ve incorporated a user rating system, allowing citizens to evaluate the responsiveness and effectiveness of government actions, fostering trust and accountability.
Admin Dashboard: For government administration, our app includes a robust admin dashboard. This tool provides government officials with the necessary tools to manage and respond to complaints efficiently, streamlining public service improvement efforts.
User Levels: Our app incorporates user levels, ensuring different roles and access rights, enhancing the user experience and maintaining security and privacy.
