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Malaysian Complaint Management App

At Ysoft Solutions, we are proud to introduce our latest innovation, the Malaysian Complaint Management App. This cutting-edge application is designed to empower Malaysian citizens to voice their concerns and feedback to the government while offering transparency and accountability through a user-friendly and efficient platform.

Key Features:

Complaint Submission: With our app, users can effortlessly submit complaints to the government. Whether it’s issues related to public services, infrastructure, or other matters, our platform streamlines the process.

Photo Attachments: Users can enhance their complaints with visual evidence by attaching photos, providing a comprehensive view of the issue

Complaint Tracking: Transparency is at the core of our app. Users can monitor the status of their complaints in real-time, ensuring they stay informed about the government’s response.

Rating System: We’ve incorporated a user rating system, allowing citizens to evaluate the responsiveness and effectiveness of government actions, fostering trust and accountability.

Admin Dashboard: For government administration, our app includes a robust admin dashboard. This tool provides government officials with the necessary tools to manage and respond to complaints efficiently, streamlining public service improvement efforts.

User Levels: Our app incorporates user levels, ensuring different roles and access rights, enhancing the user experience and maintaining security and privacy.

Project:
Malaysian Complaint Management App

Year:
May 2022

Country
Malaysia

Project scope
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    Ysoft

    Ysoft Solution is a professional digital marketing company located in Colombo, Sri Lanka. With 12 years of experience in Web and Mobile Applications developing and online marketing with a keen interest in ensuring that we are at the cutting-edge in technology and software development process. we create bespoke websites and marketing campaigns with your best interest in mind.

    ADDRESS

    T/37/7, Jayasumanarama Road ,
    Ratmalana, Colombo, Sri Lanka

    PHONE

    (+94) 714 983 635 / (+94) 112 626 170/ (+94) 711 058 717

    EMAIL

    [email protected]

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